Book a demoBook

    Popular searches

    Go to

    PricingFrom $137 a monthTemplatesThe designs we build onServicesWhat we are asked for most

    Case study 18 · Inquiry reporting

    Learning which pages generate new patient appointments

    With new patient appointments, content discussions begin from recorded evidence.

    Book a demoAll case studies

    The story

    Whereitstarted,andwhat we changed

    Three stations, in the order the practice lived them. The first two are the practice's description of the old way; the third is the build.

    1. Station 01

      Starting point

      Nobody knew which page a new patient appointments inquiry had come from. Content reviews were exercises in collective guesswork.

    2. Station 02

      The problem

      When it comes to new patient appointments, without origins, every page looked equally valuable, which meant no page could be improved with confidence.

    3. Station 03

      What we built

      Submissions capture the page and category they came from, together with visit reason, preferred day and callback details. The resulting report distinguishes inquiries from pageviews, and message content stays out of the reporting layer.

    Features used

    4partsofthepackage,put to work

    Each one links to the page that explains how it works on every site we build.

    Timeline

    15 working days, counted from content approval

    15 working days after content approval, including staff review and handover.

    Across all 20 case studies, builds ran from 10 to 25 working days after approval. The bar is drawn to that scale.

    Live demo

    Want this fixed on your own site?

    A 30-minute walk-through of the site you would get, with the inquiry reporting set up the way your front desk works.

    Book a demo

    What changed

    With new patient appointments, content discussions begin from recorded evidence.

    I can see which page a new patient appointments inquiry started on. That gives our content discussions something sturdier than a hunch.
    Florence StonebridgeDental nurse leadMixed NHS and private dental practice, Sioux Falls, South Dakota

    Answers

    Questionsaboutthis case study

    How long did this project take for the mixed nhs and private dental practice?

    15 working days after content approval, including staff review and handover. The clock starts when the practice approves the content, so the build never waits on a draft nobody has signed off.

    Which parts of the build did this case use?

    Originating-page field, Service category, Inquiry reporting, Exclusion of sensitive message text. Each one is listed above with a link to the part of the package that carries it.

    Why is the practice not named?

    The practice agreed to share the work and their words on the condition that the business stays anonymous. You see the practice type, the region and the team size, and the quote is attributed to Florence Stonebridge, dental nurse lead, by name and role.

    Could our practice get the same thing?

    Very likely, because this is the kind of work every plan is built around. Plans start at $137 a month with the $797 build fee invoiced only after launch. Book a demo and we show you how it would look and route on your own site before you commit to anything.

    More answers on the full FAQ page, or email us and a person replies within one working day.

    Next step

    Seewhatyour first messagecouldlooklike.

    From $137 a month, live in 7 days, and nobody at the practice ever logs into anything.

    Book a demohello@getdentalwebsite.com